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The best way to get help is with our customer service team. Please email
customerservice@cohorted.co.uk we will get back to you within 24 hours of your email.

General

Question About General Tab Here?

Question About General Tab Here?

Question About General Tab Here?

Question About General Tab Here?

Delivery & Returns

How much is postage/packaging and how long does delivery take?

Shipping Courier

Our Returns Policy

Your statutory rights

Right to Cancel

Effects of Cancellation

What should I do if I receive an incorrect item?

What should I do if my item is damaged?

How do I report a fault with my product?

Will you refund my postage costs to return an item?

Complaints

Return of Goods

Privacy Policy

Protecting your personal details on our website.

Collecting Information

Competition Terms

These terms and conditions

The promoter of each competition

Eligibility rules for our competitions

Entry and Entry and methods

Prizes

Holiday Prizes

Event Prizes

Unclaimed Prizes

Publicity and Personal Information

Photographs and Videos

Prize Draws

Copyright

Minors

Tampering and other matters

Leave for participation

Termination of competition

Decisions final

Failure to enforce terms and conditions

Exclusion of liability

Laws

Full Ugly Box Terms

Ugly box terms & conditions

Use of the website

Registrations & Passwords

Additional terms & Conditions

Membership

Order & Contracts

Consumer rights & Cancelations

Product information; Limitations on quantities

Disclaimers

Indermnification

Limitation of Liability

Copyright infringement; Notice and take down procedures

Waiver; Remedies; Variations, Entire agreement

Other Questions?

If you have any other questions, please email us at customerservice@cohorted.co.uk with your questions, and we will do our best to reply as quickly as we can!

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